Business IT systems

ART Computing

Complete IT Infrastructure

Bespoke CRM systems

One-off projects

Consultancy & advice

We worked together to design, create and implement a robust IT infrastructure with global reach. ART was prepared to do everything from basic desk support, to high level IT strategy and everything in between.

 

Servers & storage (SAN)
Cloud & data centres
Internet
Networks
Security, firewalls, anti-virus, VPNs
Building control
User devices 

install

Infrastructure

Server software

Applications

App development

 

 

 

 

 

Software

Updates

maintain

Backups

Support

Consultancy

Servers

​Datacore SANSymphony

Datacore HCI-Flex

VMware vSAN

Dell EqualLogic

Synology 

Storage

Physical:

Dell

Fujitsu

HP

Virtual:

VMware vSphere

Microsoft Azure

19"" racks

Internet connection

Server hosting

Disaster Recovery

Site & server resilience​

Data centres

Microsoft Azure

VMware Cloud

Amazon Web Services

Microsoft Office 365​

Cloud

Leased line

Fibre

ADSL

Internet

WAN & LAN

Dark fibre

VPNs - Full & SSL

WiFi

Data cabling

Networks

Firewalls

Routers

Remote access

Anti-virus

Multi-factor authentication

Security

Loxone

Heating

Lighting

Shading

Access & security

Monitoring

Building Control

PCs

Laptops

Phones

Mobiles

Printers

Scanners​

User devices

design

​Microsoft Office & Office 365

CRM: Salesforce, Commence

Accounting: Sage, QuickBooks

Anti-virus: Kaspersky, McAfee, Bitdefender

Applications 

Microsoft Windows Server

Microsoft: Exchange Server

SQL Server

Sharepoint

Dynamics

Teams​

Backup: Veeam, Altaro, iLand

Server software

SQL Server

Salesforce

Sharepoint

Dynamics

Commence CRM

App development

install

End-user support

Telephone and remote support

On-site visits

Training

Support

Advice

Second opinion

System renewal and development

Consultancy

Backups — Veeam, Altaro, iLand

Server and system maintenance

Updates

Monitoring

Updates & backups

maintain

clients

Amala Partners

Aspak

Awardco

Aztec Facilities

Banksia

Bridgepoint

Campbell Lutyens

Captimax

Careers Research Forum

Handle Recruitment

Heinz Harald-Frentzen

Helix Associates

Jaguar Racing

Kingswood Map Mechanics

Altius Associates

(later Pavilion Financial, now Mercer)

British American Racing

(F1 team which became Honda, then Brawn, now Mercedes)

Mario Hytten

Maxwells Restaurants

Mezzanine Management

Noble PR

Pallant House Gallery

People in Business

Planetaire

Quadriga

R&R Teamwork

Richard West Associates

Sensor Technology

Ski Solutions

Stratford-Upon-Avon Town Trust

Stratford Artshouse

case histories

Altius Associates

We have been employed by Altius Associates (private equity advisor) since its formation over 20 years ago. It comprised offices in London (30 users), Richmond, VA (USA) (30 users) and Singapore (8 users). We re-developed and built its server infrastructure in all three offices, and maintained & supported all three and their 70-odd users throughout this period.

 

In 2007, the existing London internet connection was a 2 mbps leased line costing over £11k p.a.

 

The poor performance of the existing VPN connection to their US office in Richmond was causing daily difficulties, working on shared documents across the Atlantic.

 

Alternatives? The existing ADSL infrastructure wasn’t available in Victoria, and even if it had been, suitable or sufficient for this purpose. 

 

However, the hosting locations such as Telehouse in the City were sitting on top of enormous internet pipes. But how to get there?

 

The answer was provided by Fibernet, via a dark fibre. By “dark”, it meant that it came with no services. Ideal. We could put our own switches at either end of it, and “light” it, extending the office LAN over this Gbps link to the hosting location. A rack was rented in Telehouse, and the existing server infrastructure split between the London office and Telehouse, from where a super-fast internet connection was available.

 

Not only did this mean that extremely fast internet connectivity was available, but it provided Disaster Recovery and site/server resilience into the bargain.

 

Extending this further, we deployed VMware vSphere and converted the physical servers to virtual servers. This enabled us to run servers in either location, and migrate between them. Not only that, but Datacore SANsymphony real-time synchronising storage was employed between the two locations.

This meant that not only could the server load be distributed between the 2 locations, but if either location went down for any reason, the other location could take up the load instantly and automatically. Site and server resilience.

 

VMware vSphere was also deployed in the Richmond VA office, although the same data centre facilities were not available there.

 

For the Singapore office, with only 8 users, the server infrastructure was built in the cloud, using Microsoft Azure, hosted on Microsoft’s Asian hosting locations to maximise performance for those users.

 

In 2016, Altius was purchased by Pavilion Financial Corporation in Montreal, and our work continued for them.  In 2018, Pavilion in turn was purchased by Mercer, part of Marsh & McLennan.

British American Racing

Handle Recruitment

contact

Harry Goodman

 

ART Computing Ltd

Spring House

Bull Hill

Chadlington

Chipping Norton

Oxfordshire

OX7 3ND

UK

 

design

install

maintain

design

In 1997, we received a phone call saying that Craig Pollock had done a deal with BAT to fund a new F1 team.

 

Their small and temporary industrial unit in Brackley had three

employees who needed a couple of servers and associated kit in double-quick time, and someone to look after it. 

 

This included supporting the new users, who were arriving at a rate of knots. We didn’t need asking twice.

We imagined that our involvement would end fairly soon thereafter, as a deal with a major IT supplier would be done almost straight away, but in fact it lasted well into late 1998.

 

We’d supplied over 60 PCs before HP arrived on the scene and took over.

 

A thoroughly enjoyable and rewarding episode, from which we learned a lot, and met some people with whom we deal to this day.​

We supplied this small (at that time) London recruitment agency, specialising in the music and design industries, with their very first IT system (server, PCs and software).

 

This included helping them progress from their old card system to a fully electronic recruitment mechanism.​

 

At the same time, the agency was expanding rapidly, and we ran the expansion and relocation of their system to several new offices over many years.
 
Naturally, this progression also included the move to virtualisation via VMware and Datacore SANsymphony.​ 

about

IT consulting and services company, started in 1994. We design complete IT infrastructures, typically for small to medium businesses, which we can then supply, install and maintain on a continuing basis. This includes user support, which is delivered through a combination of regular on-site visits, remote control and telephone support.

 

Typically, our clients are in London and the south of England, although the largest client has offices in London, Richmond, VA (USA) and Singapore, and we built, installed and supported the IT infrastructure and users for each of these sites.

 

For clients who don’t have their own in-house IT function, we can fulfil that role (as above), but for those who do, we also work with existing departments.

When necessary or desirable, we also work with a network of partners.

 

We also sell and consult in a highly-customisable CRM application – Commence.

 

Commence is used by a wide variety of businesses to integrate the running of those businesses in all manner of ways - not simply CRM. For a few of examples, please see the Case Histories section.

 

This consulting work continues, using both Commence, with which we now have 25 years’ experience, and, latterly, Salesforce.

ART Computing was a key support to our team as we established and grew Altius until 2016 when the company was acquired. It was then instrumental in the integration of our IT with that of Pavilion and subsequently Mercer.

 

We worked together to design, create and implement a robust IT infrastructure with global reach. They were prepared to do everything from basic desk support, to high level IT strategy and everything in between.

Captimax & Planetaire

I have now been using Commence CRM for 20 years.  Harry revealed all the magic of Commence to me and my team. He was phenomenal at interpreting our immediate requirements and anticipate the future ones.  Commence is still the central depository of all my data accumulated over 20 years from more than one business.  Hard to beat

Jenny Fenton ᅳ former co-CEO of Altius Associates​

 

One of our first Commence clients, over 20 years ago, and still involved. 

 

We designed a bespoke database for all marketing and CRM functions.

Jenny Fenton ᅳ former co-CEO of Altius Associates​

Mario Hytten ᅳ CEO of Captimax & Planetaire​

Your Case History is fine, but it could go even further!

 

Harry and Art Computing were an invaluable support for 12 years during the expansion of our agency. With Harry’s help we were able to transform into a modern business that was able to compete with the very best.

 

He constantly monitored the best available technology for our needs and kept us ahead of the curve at the same time providing the day to day support required to ensure virtually no downtime for anyone at any time... 

Peter Tafler ᅳ CEO of Handle Recruitment​